Frequently Asked Questions
Have a question, can't find the answers below? Want to get in touch?
If you have a question but can't find the answers below, or if you'd prefer to talk to someone feel free to get in touch. You can email us through [email protected] or give one of our team a call on 01603 625055. We can be reached Monday to Saturday 0930 to 1730 or Sunday 1030 to 1630
I found a product earlier but now it's disappeared/unavailable?
I have not received any order confirmation emails
I've forgotten my password/I can't log in
My order has not arrived, what can I do?
Do you sell wholesale?
How do I place an order?
I want my item for a birthday/occasion, can I guarantee it for a certain date?
Paying for my order